Pet Grooming FAQ's

We offer grooming services on just about any bird from the smallest finches to the largest cockatoos and macaws. We do suggest that you call ahead to ensure we have someone here who is able to groom larger parrots.

We also offer grooming services for various small pets such as: guinea pigs, gerbils, rabbits, hedgehogs and more.

We can also groom reptiles such as: breaded dragons, turtles, monitors and more.

We do not offer dog or cat grooming services.

Yes. ALL grooming services offered by Exotic Wings & Pet Things Inc. are done by appointment only. You can book grooming appointments under our 'SERVICES' section in our main menu, or click the right link for your pet below!

Book Bird Grooming

Book Small Animal Grooming

Book Reptile Grooming

Often people book for a grooming service that doesn't always need doing. We prefer to collect payment after we have completed the grooming so that we can total your order up correctly.

We do not want our customers to overpay, or pay for something that doesn't need doing.

Exotic Wings & Pet Things Inc. is excited to offer a special seniors discount for grooming active on the first Wednesday of each month. The senior discount is for pet owners aged 65 and up. Proof of age may be required.

This program is available for regular customers only and minimum purchases apply.

Senior's pet grooming discount is valid for a total of five individual pets.

If you know you are not going to make your appointment time or are going to be late, please call us before your appointment time to inform us.

We are more than happy to reschedule to the next available time for you. If you miss appointments routinely without informing us, we reserve the right to refuse service in the future.

Bird grooming is done by appointment only. Click here to make an appointment.

1. Choose your appointment date from the calendar. 

2. Select a time slot for your selected date. Time slots will appear in a dropdown menu below the calendar.

3. Confirm your booking time then click "NEXT".

4. Enter your customer information (Name, Phone Number & Email).

5. Fill in the additional information below & agree to the terms and conditions.

6. Click "BOOK NOW" and you are all done and will receive a confirmation email. If you do not see the email, check your spam folder. If it is not there either, please call to confirm your booking.

All birds must arrive in suitable transport carriers! Please enter through door #2 and wait for an employee to assist you.

We will refuse grooming if you walk up to our curbside drop off area for grooming with a bird out on your shoulder with no carrier. There will be no exceptions. This is done for the safety of your pet.

We have been grooming birds for over 30 years!

We have corrected many malformed beaks and some veterinarians even refer their clients to us.

Bird grooming can include grooming of the beak, wings and nails of a bird. Each of these counts as a single grooming item and are charged for individually with pricing depending on the size of the bird.

Prices listed are per service, per bird:

--- Tiny Birds ---

All finches, Canaries, Quails.

$8.00 per item (beak/wings/nails)

--- Small Birds ---

Budgies and English budgies, Parrotlets, Lineolated parakeets, Lovebirds, Cockatiels, Kakarikis, Goldie's lorikeets, Bourke's parakeets, etc.
Domestic/'Pet' Pigeons & Doves (no "wild" birds, please & thank you)

$10.00 per item (beak/wings/nails)

--- Medium Birds ---

All Conures (Green-cheeked, Peach-fronted, Dusky-headed, Sun, Jenday, Gold-capped, Blue-crowned, etc),
Hahn's Macaw, Quaker, White-fronted Amazons, Lories and lorikeets, Senegal, Meyer's, Ring-necked parakeet, Princess parrot, Barraband's parakeeet, Moustached parakeets, Plum-headed parakeets,
Domestic/'Pet' chickens (no farmyard birds, please & thank you)

$15.00 per item (beaks/wings/nails)

--- Large Birds ---

Amazon parrots (Orange-winged, Red-lored, Double Yellow Head, Yellow Naped, Yellow Fronted, Mealy, Cuban, Blue-front, etc),
Jardine's parrots, Eclectus parrots, Congo and Timneh African Grey parrots, Alexandrine parakeets, Derbyan parakeets, Mynah birds,
Yellow-Collared, Severe, and other mini Macaws,
Goffin's, Lesser Sulphur-Crested, Bare-eyed, Umbrella, and most other Cockatoos

$20.00 per item (beak/wings/nails)

--- Extra Large Birds ---

Blue & Gold, Green Wing, Buffon's, Military, Scarlet, Blue Head, Hyacinth Macaws,
Moluccan, Greater Sulphur-crested, Red Tailed Black, and Palm cockatoos

$25.00 per item (beak/wings/nails)

The provided lists of species are pretty comprehensive to most species that may be found in Canadian aviculture. Please note that we don't list mutations or hybrids specifically as these factors do not significantly impact the size of the bird (i.e. any Pyrrhura spp. hybrids are still small conures, hybrid macaws will almost always still fit the 'Extra Large' size category, etc.).

If you don't see your species listed, find a similar species and it will near certainly be that size for pricing. If you are still unsure what it will cost to have your bird(s) groomed, you can reach us at (519) 699-5656 during regular store hours.

Grooming frequency varies between individuals and species. Generally, nails will need to be done 3-4 times per year.

Customers coming for wings trimmings are usually here 2-3 times per year.

Beak trimming is much less predictable, if we are correcting a malformed beak we may need you here several times over the span of a few months. If it is cosmetic, you may have it done one or two times per year. Many birds don't ever need their beak trimmed. We will always turn away a beak grooming if it is unnecessary.

We cannot make your bird's beak "less sharp". - this may stimulate unnecessary / unwanted beak growth in an otherwise perfectly healthy bird!

Absolutely! We can groom just about any bird from the smallest finches to the largest cockatoos and macaws. We do suggest that you call ahead to ensure we have someone present who is able to groom the largest parrots on the day of your appointment.

Our grooming appointments are made to accommodate up to 5 birds per appointment so long as each bird has their own suitable carrier.

Most birds are hardy and tolerant of a range of temperatures with proper travel accommodations!

Very rarely do we reach temperatures that actually make it unsafe to transport birds. With a proper cover fitted to the carrier and a preheated vehicle birds can be safely transported as low as -25° C. On the other end of the scale, 30° C is getting too hot. Temperatures outside this range do not mean grooming needs to be cancelled, there are just more precautions to be taken during transportation.

Small pet grooming is done by appointment only. Click here to make an appointment.

1. Choose your appointment date from the calendar. 

2. Select a time slot for your selected date. Time slots will appear in a dropdown menu and appear below the calendar.

3. Confirm your booking time then click "NEXT".

4. Enter your customer information (Name, Phone Number & Email).

5. Fill in the additional information below & agree to the terms and conditions.

6. Click "BOOK NOW" and you are all done and will receive a confirmation email.

All small pets must arrive in transport carriers! Please enter through door #2 and wait for an employee to assist you.

We will refuse grooming if you walk up to our curbside drop off area for grooming with a small animal with no carrier. There will be no exceptions.

Price listed per individual pet:

--- Small ---

Hamster, Gerbil, etc.

$5.00 flat rate per individual pet

--- Medium ---

Guinea Pig, Hedgehog, etc.

$14.00 flat rate per individual pet

--- Large ---

Rabbit

$18.00 flat rate per individual pet

Small pet grooming can consist of "Hard Grooming" ONLY. This is nails (incudes dewclaw) and teeth.

We do NOT offer "Soft Grooming" such as shampooing, washing, trimming or fluffing of fur. There will be no exceptions to this rule.

Reptile grooming is done by appointment only. Click here to make an appointment.

1. Choose your appointment date from the calendar. 

2. Select a time slot for your selected date. Time slots will appear in a dropdown menu below the calendar.

3. Confirm your booking time then click "NEXT".

4. Enter your customer information (Name, Phone Number & Email).

5. Fill in the additional information below & agree to the terms and conditions.

6. Click "BOOK NOW" and you are all done and will receive a confirmation email.