Walk Up Orders & Curbside Pickup FAQ'S

Services such as educational bird purchases and in store shopping are available by appointment. Appointments are not required for picking up online/phone in orders.

We offer a quick and efficient pickup process for orders which select curbside pickup. You can learn more about curbside pickup orders below or view all FAQ collections.

View all FAQ's

Curbside Ordering & Pickup

Add products to your cart, then click the cart icon and select 'Checkout'.

On the checkout page, select the 'Pick up' option, enter your email or log-in to your account, and place your order. Payment can be done via credit card online, e-transfer, or your preferred form of payment at the store. Start your order here!

You do not need a appointment for picking up orders! Just come during regular business hours!

Yes absolutely. If you dislike online ordering we can certainly take your order over the phone. Call us during open hours and one of our employees will be more than happy to help! Our phone number is (519) 699-5656, you can also place an order for shipping over the phone, too.

You do not need a appointment for picking up orders! Just come during regular business hours!

Once your curbside pick-up order has been prepared by our staff, you will receive a follow up email informing you that your order is ready for pick-up.

After your order has been placed you have the option to sign up for SMS alerts at the order status page if you prefer to receive notification over text and email.

You do not need a appointment for picking up orders! Just come during regular business hours!

Curbside pick-up hours will be stated on your ready for pick-up email. You do not need to schedule an appointment to pick up dry goods and products. We do our best to have your order ready for pick-up within a couple hours of placement. If you order product that is out of stock or special order we will almost certainly not have your order ready that same day. Please wait to receive a message regarding your order before coming for pick-up.

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If you are picking up a baby bird we will contact you directly when they are ready to go home. When we contact you there will be a link to book an appointment.

You do not need a appointment for picking up orders! Just come during regular business hours!

The pick-up address is 3561 Lobsinger Line St. Clements, ON. We have lots of space to park next to the building, or on the boulevard right in front. Our curbside pick-up area is on the right side of the building if you are looking toward the building from the street. Signs to help direct you are at front of the store. Go under the white tent, ring the door bell, and pick up your order.

You do not need a appointment for picking up orders! Just come during regular business hours!

Walk up orders at Exotic Wings

Walk past the front of the door to the curbside pick-up area and ring the doorbell. There are signs to direct you to the big white tent - you can't miss it. One of our employees will be over shortly to assist you in your ordering. If you know what you are looking for beforehand that is very helpful.

We are not open for in-store shopping without an appointment. Birds are not being purchased without an appointment either. Please call (519) 699-5656 to set up an appointment.

Give us a call

519-699-5656

Send a message

orders@exoticwings.com

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